I thought this was fascinating. I don't use twitter or any social media, but still I've seen so many of these cases of public shaming online. I'm sure I've googled these people too - we all participate. This book explores why it happens and some of the damage it has on the people who have been shamed. People's lives can literally be ruined over one bad tweet! On the one hand, there are cases where mass social media can be sued for good. But it's often disproportionate to the "crime." Super relevant today, especially with all the discussion about "cancel culture."