This was interesting and seemed to be well-researched. It's about why we aren't good listeners and why listening is important (hint: it's about human connection). It seems like a simple concept, but it's really about being there in the moment and really responding to what other people are saying (and not just waiting for your turn or asking logistical questions). We're all guilty of it, but if we're aware we can work on it. There's a lot of good nuggets in here and some good tips (though I wish there was more on how to be a good listener). Still I think it will help me be more present!